MaxCover Insurance Agency • Last Updated: August 20, 2026
- 1. Information We Collect
- 2. How We Use Your Information
- 3. Sharing of Information
- 4. SMS & Text Messaging
- 5. Cookies & Technologies
- 6. Third-Party Websites
- 7. Data Security
- 8. Data Retention
- 9. Your Privacy Choices
- 10. Children's Privacy
- 11. Changes to This Policy
- 12. Contact Us
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Mailing or property address
- Date of birth
- Driver and vehicle information
- Property information
- Business information
- Current or previous insurance information
- Insurance coverage preferences
- Information submitted through quote request, contact, payment, service, or consultation forms
- Other information necessary to provide insurance services or obtain insurance quotes
Depending on the insurance product requested, additional information may be required before an insurance carrier can provide an accurate quote or issue coverage.
We may also automatically collect certain technical information when you use our website, such as browser type, device information, IP address, pages visited, and website usage information.
2. How We Use Your Information
We may use information collected from you to:
- Respond to inquiries and quote requests
- Obtain and compare insurance quotes
- Determine potential insurance options
- Communicate with insurance carriers, wholesalers, aggregators, service providers, and other parties involved in obtaining or servicing coverage
- Assist with applications, policies, renewals, changes, cancellations, and other insurance services
- Schedule and confirm appointments
- Communicate with you regarding your insurance needs
- Improve our website, customer experience, and services
- Maintain business and regulatory records
- Prevent fraud and protect the security of our systems
- Comply with applicable legal and regulatory requirements
3. Sharing of Information
We may disclose information when reasonably necessary to provide insurance services, including to:
- Insurance companies and carriers
- Managing general agents and wholesalers
- Insurance technology and quoting platforms
- Agency management and customer relationship management providers
- Service providers supporting our business operations
- Government or regulatory authorities when required by law
We do not share your mobile phone number or SMS consent information with third parties for their own marketing or promotional purposes.
Information may be shared with service providers when necessary to support communications or provide services requested by you.
4. SMS and Text Message Communications
If you provide your mobile telephone number and consent to receive text messages from MaxCover Insurance Agency, we may send messages regarding:
- Insurance quote requests
- Document requests
- Application or policy information
- Appointment confirmations and reminders
- Customer service communications
- Policy servicing and renewal communications
- Follow-up regarding insurance inquiries
Message frequency may vary. Message and data rates may apply.
You may reply STOP to opt out of text messages or HELP for assistance.
Consent to receive text messages is not a condition of purchasing insurance or receiving a quote.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the website, understand website usage, improve performance, remember preferences, and measure marketing effectiveness.
Third-party services used by our website may also place cookies or collect certain technical information according to their own privacy policies.
You may be able to control cookies through your browser settings.
6. Third-Party Websites and Services
Our website may contain links to insurance carriers, payment providers, scheduling platforms, social media services, or other third-party websites.
MaxCover Insurance Agency is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of those services before providing personal information.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Please avoid sending highly sensitive information through unsecured communication channels unless specifically requested through an appropriate secure method.
8. Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and insurance records, comply with legal or regulatory obligations, resolve disputes, and protect legitimate business interests.
Retention periods may vary depending on the type of information and applicable requirements.
9. Your Privacy Choices
You may contact us to:
- Update or correct information you previously provided
- Ask questions about how your information is handled
- Opt out of certain communications
- Request information regarding applicable privacy rights
Certain information may need to be retained when required for legal, regulatory, insurance, fraud-prevention, or recordkeeping purposes.
10. Children's Privacy
Our website and insurance services are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements, or business practices.
The updated version will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions regarding this Privacy Policy or MaxCover Insurance Agency's privacy practices, please contact us: